Turn a week of verified visits into hours you can hand to payroll

Monday morning. Someone in your office has a stack of timesheets, last week's schedule, and a calculator. They are checking whether the hours written down match the visits that were meant to happen, adding up part hours, and texting three caregivers about gaps.

Two of the timesheets are illegible. One caregiver wrote 9 to 11 on a day the schedule says she was at a different client. Somebody has 7.25 hours written as 7.15. All of it has to be resolved before anyone gets paid, and payday is Wednesday.

Three hours a week, every week, spent turning handwriting into numbers. And at the end of it you still cannot prove any of it.

That sentence is worth reading three times, because it is a legal boundary as much as a product one, and vendors are often vague about it.

First: CareVerify produces a count of verified hours. It tells you that R. Alvarez worked 38.0 hours across twelve visits, and shows you which twelve. It does not multiply that by a rate, and it has no idea what anybody earns.

Second: it is not a payroll system. No overtime calculation, no tax withholding, no travel time between clients, no shift differentials, no wage payment. Those are your payroll provider's job and we do not duplicate them badly.

Third: wage and hour compliance stays with you. Overtime rules, minimum wage, rest breaks and travel time vary by state and by circumstance. Getting them right needs a payroll provider or an accountant who knows your jurisdiction. A visit verification vendor quietly deciding your overtime treatment would be doing you harm, not a favor.

This is set out plainly in our terms of service too, in the same words.