Skip to main content
CareVerify

Caregiver app

The app your caregivers will not fight you over

Fifteen seconds at the door, works with no signal, and shows caregivers their own verified hours. Adoption is the whole game, so the app is built for the person holding the phone.

Written for the person standing in the hallway

Most EVV apps are designed for the office and handed to the caregiver. You can tell within thirty seconds of using one. They assume a good phone, a strong signal, two free hands and someone who has time to read a screen.

The reality is a caregiver at a front door at 8:58, holding a bag in one hand, on a four-year-old Android, in Florida sunshine you cannot see a dim screen through, in a house where the signal drops the moment she steps into the back bedroom. She has a person waiting who needs help getting up.

If the app is slow, confusing or refuses to work, she stops using it. Then you have no records, and the money you spent bought you nothing. Caregiver adoption is not a nice-to-have. It is the entire product working or not working.

What the caregiver gets out of it

An app that only serves the office gets tolerated at best. This one has to be worth having on her phone.

She can see her own hours

Verified hours, updated as visits complete, visible any time. This is the feature caregivers actually care about. It also means she is not calling your office on Thursday to ask what she is owed, and payday disagreements mostly stop happening because both sides are looking at the same record.

No password to forget

Sign in with a code sent to her phone or email. Nobody is locked out on a Monday morning because of a password set six weeks ago, and your office is not doing password resets.

It never makes her look bad

When GPS fails, the app records the visit and asks for a short reason rather than refusing and leaving her with no proof she was there. The failure is the phone's, and the app does not treat it as hers.

Tap to navigate

The client's address opens in her maps app. Small thing, used every single day, and its absence is a daily annoyance.

A visit, start to finish

  1. 1

    Open the app

    Today's visits, in order, with the next one at the top and a large check-in button on it.

  2. 2

    Tap check in at the door

    Location captured in the background. Under fifteen seconds including the location fix.

  3. 3

    Do the visit

    The app gets out of the way. No prompts, no check-ins to acknowledge, nothing to read.

  4. 4

    Tap check out

    Tick the tasks from the care plan, add a note if there is something the office should know, done.

  5. 5

    Hours update

    The visit appears in her hours. If she was offline the whole time, it syncs when signal returns and the time recorded is when it actually happened.

Built for the conditions it actually meets

A five year old Android

Not everyone has a new iPhone. The app is built to run on the phone people actually own, not the one in the demo video.

Bright sunlight

High contrast and 18px minimum body text, because a lot of this job happens on a doorstep in Florida at midday.

One free hand

56px minimum tap targets, everything reachable with a thumb. No small controls in screen corners.

No signal at all

Every action is written to the phone first. Sync happens within about a minute of getting coverage back, without her doing anything.

What this does not do

  • It is not a messaging app. No chat threads to keep up with. A visit note reaches the office; anything urgent is still a phone call, which is faster anyway.
  • It is not in Spanish yet. A large share of Florida's home care workforce works primarily in Spanish, and we know this matters. It is planned and it is not shipped. If it is a requirement for your agency today, it is a fair reason to wait.
  • No shift swapping or availability requests yet. Caregivers see their schedule read only and changes go through the office.
  • It does not track anyone between visits. Location at check-in and check-out, nothing else. Caregivers ask about this, and it is worth being able to tell them plainly.

Put it on one caregiver's phone and see

14 day trial. No card required. The clock starts at your first caregiver check-in.