Georgia EVV Requirements 2026: A Guide for Home Care Agencies

Most state EVV guides describe something that settled years ago. In Georgia, one half of it did and the other half is happening as you read this.

Personal care services have had EVV since 2021. DCH fully implemented the state solution for PCS and that part of the program is mature.

Home health care services are different. DCH spent a long period determining how to expand the state solution to cover HHCS, and implementation for home health providers was announced as beginning as of 16 July 2026.

The federal deadline for home health was 1 January 2023, so Georgia is well past it. That is a fact about the state's timeline rather than a criticism, and what matters for you is the practical consequence:

• If you deliver personal care in Georgia, EVV is an established requirement you should already be meeting.
• If you deliver home health care, you are at the front of a rollout. Watch DCH communications closely, because timelines and requirements during a rollout change more often than settled ones do.

Because this is live and moving, treat this page as a starting point and check DCH directly before making a decision that depends on the home health timeline.

DCH selected Netsmart as the state EVV system and makes it available at no cost to providers. If you do not currently have an EVV vendor, you can use the Netsmart solution at no cost for Georgia DCH visits, because the state funds it for exactly that purpose.

The product is Netsmart Mobile Caregiver+. As with every state that provides one, this means any vendor telling you Georgia compliance requires buying software is not describing your situation accurately.

This is the Georgia detail most likely to catch an agency out, and it is stated plainly by DCH: all providers are required to be registered with the state EVV solution, Netsmart. Providers using a third-party EVV vendor are required to register with the state EVV solution too.

Choosing your own software changes where visits are captured. It does not remove you from the state system. If you have selected a third-party vendor and skipped registration because you assumed the vendor handles everything, that is a gap worth closing today.

Providers may select an alternative third-party EVV solution that is currently integrated with the state EVV solution. DCH publishes a list of approved EVV vendors.

Note the wording: currently integrated. That is narrower than a vendor saying they support Georgia. The question to ask is whether they appear on DCH's list and are transmitting for Georgia agencies today.

One more piece of Georgia wording worth taking seriously. DCH states it is the provider's responsibility to ensure their selected EVV system meets both DCH and 21st Century Cures Act requirements. If your vendor falls short, the obligation still sits with your agency, so getting their compliance claims in writing is reasonable rather than paranoid.

For personal care providers the program has been running for years. The state solution was implemented for PCS in 2021, which puts Georgia's personal care date a year after the federal deadline of 1 January 2020, the common pattern for states that took the good faith effort extension described on our Cures Act page.

Georgia's EVV materials also cover Personal Support Services and Community Living Support, which are waiver services delivered under a different agency. If you deliver those, check whether the guidance you are reading is written for PSS and CLS specifically, because the program materials are separate.

You will see both names in Georgia materials. Tellus is the platform associated with Netsmart, and older Georgia documents refer to a Tellus EVV system while newer ones say Netsmart Mobile Caregiver+. They are the same lineage rather than two competing options.

Where this genuinely matters is when reading across states. Florida moved away from the Netsmart and Tellus arrangement to HHAeXchange on 1 October 2024, while Georgia still uses Netsmart. An agency operating in both, or an owner reading a Florida guide while working in Georgia, can easily end up with the wrong vendor in mind. Our Florida guide covers that transition.

Things we could not establish clearly enough from an official source to publish:

• The home health rollout timeline and its deadlines. We can confirm implementation was announced as beginning as of 16 July 2026. The specific dates by which home health providers must be live are a question for DCH, and during a rollout they are the sort of thing that changes.
• Consequences of non-compliance. We did not find a published enforcement schedule. Ask DCH what happens to claims where EVV data is missing, since that is the answer that affects your cash flow.
• The full list of covered services. Georgia's programs span DCH and waiver services including PSS and CLS. Mapping your specific services is a question for DCH or the relevant agency.
• Which third-party vendors are currently integrated. DCH maintains that list and it changes. Check the source rather than a vendor's own claim.

• Georgia Medicaid EVV: medicaid.georgia.gov EVV, including the approved third-party vendor information and announcements
• EVV Customer Support: 833-483-5587, Monday to Friday, 8am to 7pm Eastern
• NetsmartCONNECT support portal, for tickets, FAQs and training materials
• DCH announcements, which is where the home health rollout updates appear first